Our Story

Launched in 2019, the Pet Professionals story began almost 40 years earlier, in 1981.

Who We Are

Our story began in 1981, when Hannie and Bob Biggs founded Hanrob Pet Hotels in Sydney’s South. As the Hanrob brand quickly became synonymous with professional, trusted pet care, the next step for Hannie and Bob was to found their education branch, securing an RTO for Hanrob Dog Training Academies, and working with individuals, organisations and Government agencies to train and educate those working with animals in companion animal care.

In the last 10 years, Hanrob Pet Hotels, Dog Training Academies and Daycare Centres have expanded across Australia, and the education and professional pet services arm has been captured in the Pet Professionals Australia brand.

Still family-owned and run, Pet Professionals Australia is headed up by CEO, Andrew Biggs, and employs some of Australia’s leading companion animal educators and operators to deliver professional services.

What We Do

Pet Professionals Australia delivers education and training courses to a wide range of people, organisations and government agencies, both in Australia and overseas. From pet owners wanting to expand their understanding of pet first aid, to national organisations looking for a training provider for their staff, to foreign agencies sourcing Detector Dogs for their International Airports.

As part of the Hanrob family, Pet Professionals Australia is not only an RTO, but also has exclusive access to work placement environments, pet transport solutions and more than 30 years of experience in the pet services industry.