Our Story

Launched in 2019, the Pet Professionals story began almost 40 years earlier, in 1981.

Who We Are

Our story began in 1981, when Hannie and Bob Biggs founded Hanrob Pet Hotels in Sydney’s South. As the Hanrob brand quickly became synonymous with professional, trusted pet care, the next step for Hannie and Bob was to found their education branch, securing an RTO for Hanrob Dog Training Academies, and working with individuals, organisations and Government agencies to train and educate those working with animals in companion animal care.

In the last 10 years, Hanrob Pet Hotels, Dog Training Academies and Daycare Centres have expanded across Australia, and the education and professional pet services arm has been captured in the Pet Professionals Australia brand.

Still family-owned and run, Pet Professionals Australia is headed up by CEO, Andrew Biggs, and employs some of Australia’s leading animal educators and operators to deliver professional services.

Our Courses

Our courses are designed for blended learning of online, face to face and practical. The following courses are available;

  • Certificate IV Companion Animal Services (Blended)
  • Dog Training Short Courses (Blended)
  • Animal First Aid (Online)
  • Pet Sitter Animal Management Course (Online)
  • Animal Handling and Safety Management Courses (Blended)

Complete Education Cycle

Pet Professionals Australia delivers education and training courses to a wide range of people, organisations and government agencies, both in Australia and overseas. From pet owners wanting to expand their understanding of pet first aid, to up-skill of employees for business and government organisations who’s employee’s manage animals or individuals looking to enter the animal industry Pet Professionals Australia is perfect educational provider.

We have online courses and payment options for seamless and affordable courses. To support our students learning their skills in the workplace, we utilise Hanrob Pet Hotels and other affiliated partner locations.

Animal Logistics Support

In recent years with consultation in the industry and gaining a broader understanding of the animal transport sector we offer animal logistics support to the animal transport business including land, sea and aviation sectors. An end to end solution ensuring your customers animals are safe and handled in a professional manner.